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Samsung Announces New Program for Trade-in of Broken Devices

Samsung has launched a new trade-in program that accepts broken devices. The initiative lets customers exchange damaged smartphones, tablets, and other eligible electronics for credit toward new Samsung products. This move aims to make upgrades easier while supporting responsible recycling practices.


Samsung Announces New Program for Trade-in of Broken Devices

(Samsung Announces New Program for Trade-in of Broken Devices)

The program covers devices with cracked screens, water damage, or battery issues. Customers can check their device’s eligibility online or at participating Samsung stores. Once accepted, the broken item is either refurbished or recycled using environmentally sound methods. Samsung says this helps reduce electronic waste and gives old gadgets a second life when possible.

People who take part in the trade-in will receive instant credit based on the model and condition of their device. Even non-working units may qualify for some value. The credit applies directly to purchases of new Samsung phones, tablets, or accessories. No extra paperwork is needed beyond verifying the device’s details.

Samsung has expanded its trade-in efforts in recent years. This new option builds on those steps by including devices previously excluded due to damage. The company believes more users will upgrade responsibly if they know their broken tech still holds worth. It also encourages proper disposal instead of keeping old devices unused at home.


Samsung Announces New Program for Trade-in of Broken Devices

(Samsung Announces New Program for Trade-in of Broken Devices)

The program is now live in the United States and will roll out to additional markets soon. Samsung works with certified recycling partners to handle all returned items. Every traded device goes through a secure data-erasure process before any further action. Customers keep their personal information safe throughout the exchange.